Effective Date: 01/18/2025
1. Introduction
Welcome to The Wise Image (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy describes how we collect, use, store, disclose, and protect your information, including personal information, in connection with your use of our website (thewiseimage.com) and our SMS communication services.
By visiting our website and/or opting into SMS notifications, alerts, and marketing communications, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
a. Personal Information:
We may collect personal information you voluntarily provide when you:
- Submit a form on our website
- Sign up for SMS alerts
- Place an order or request service
- Contact us through customer service
- This may include:
- Full name
- Email address
- Phone number
- Shipping address
- Payment information (if applicable)
- Any other personal or demographic information you choose to provide
b. Automatically Collected Information (Derivative Data):
When you visit our site or interact with our SMS service, we may automatically collect:
- IP address
- Device type and ID
- Browser type and version
- Geolocation (if enabled)
- Date/time stamps of visit or interaction
- Pages visited on the Site
- Clickstream data
c. Financial Information:
When processing a transaction, we may collect billing and payment details such as:
- Credit/debit card number
- Card expiration date
- Card brand and CVV
- Billing address
Note: We use secure third-party payment processors to handle all transactions.
3. SMS Communication & Consent
By submitting your mobile number, you expressly consent to receive SMS notifications, alerts, appointment reminders, and marketing messages from The Wise Image.
Message frequency varies.
Message and data rates may apply.
Text HELP to 610-459-4152 for support.
Text STOP at any time to unsubscribe.
We do not share, sell, rent, or trade mobile numbers or opt-in consent data with any third parties for marketing or promotional purposes.
Your opt-in data and consent to receive messages will not be shared with third parties except as necessary to provide the service (e.g., with subcontractors for customer service or technical support).
4. How We Use Your Information
We may use collected information for the following purposes:
- To send transactional and service-related communications (e.g., booking confirmations, updates)
- To send marketing and promotional messages (if opted in)
- To respond to inquiries and provide customer support
- To process payments and orders
- To improve website experience and usability
- To maintain legal compliance and protect our services.
5. Disclosure of Your Information
We may share your information with:
- Service providers who assist with technical, marketing, legal, and operational functions
- Law enforcement or legal entities, if required by law or to protect our rights
- Payment processors are only used to complete secure financial transactions
- We never share mobile opt-in information or text message data with third parties for unrelated marketing purposes.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information. This includes:
- Secure servers and encryption of sensitive data
- Access controls and firewalls
- Staff training and policies around data handling
- Despite our best efforts, no system is 100% secure. You acknowledge that transmission of data over the Internet or via SMS involves some risk.
7. Your Rights and Choices
You have the right to:
- Access or request a copy of the information we hold about you
- Request corrections or updates to your personal data
- Opt out of marketing communications at any time
- Request account deletion (subject to legal limitations)
- To exercise any of the above, contact us at [email protected].
8. Do Not Track (DNT) Requests
Our site honors Do Not Track signals sent by supported browsers. You can enable or disable DNT through your browser settings.
9. Data Retention
We retain your data as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws and regulations.
Even if you unsubscribe from SMS messages or delete your account, we may retain minimal information for compliance and fraud prevention.
10. Third-Party Links
Our site may include links to third-party websites. We are not responsible for those sites’ privacy practices or content, and we encourage you to review their privacy policies before interacting with them.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
The Wise Image
6000 Pennell Road
Media, PA 19063
Email: [email protected]
Phone: 610-459-4152